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To our valued Arrow Marketing Group's customers,
These are unprecedented times, and we are all learning to manage through the rapidly changing global situation together. Please note that our staff's health and wellbeing is our primary priority, as is your own. While we continue to adapt our respective businesses to COVID-19, we want to share an overview of our ongoing activities that will ensure that Arrow MGP's operations continue. We are closely monitoring the COVID-19 situation and if we face instability we have contingency plans in place. We are experiencing high call volumes, and we would ask customers to bear with us while we work to assist you with your request. You can also send us an email to contact@arrowmgp.com with your claim, and we will do our best to respond to you within 24 to 48 business hours.
Our staff is strategically rotated, so we are not operating 100%, as we are following the security guidelines established by the government. Our team adheres to the recommendation to stay at home to reduce the spread of coronavirus (COVID-19) to others, strongly advised to follow social distancing guidance. Our colleagues and customers ' health and security is our focus at all times. We have given guidelines for all our colleagues, in accordance with WHO recommendations. Such guidelines include health-care safety and travel advice. We do have the correct cleaning and hygiene policies in place in all our divisions and offices.
Our colleagues and customers ' health and security is our focus at all times. We have given guidelines for all our colleagues, in accordance with WHO recommendations. Such guidelines include guidance on health- safety and travel advice. We do have the correct cleaning and hygiene policies in place in all our divisions and offices.
Stay safe and take care.
Fraud and COVID-19
Fraudsters are exploiting the spread of COVID-19 coronavirus to facilitate various types of fraud and cyber crime. To protect yourself from these threats, please continue to be vigilant with unsolicited suspicious phone calls, phishing emails received, or emails with attachments that may contain malware. If you get to receive any suspicious contact, please do not hesitate to inform us as soon as possible so that our fraud prevention department takes immediate action.
